2 minutes

The structural stability of any edifice, be it a humble suburban home or a towering skyscraper, is inextricably tied to its foundation. The foundation acts as a bedrock, bearing the load of the structure and distributing it evenly across the ground. However, like any man-made construct, foundations are susceptible to a range of problems, from minor cracks to major structural faults. When such issues arise, the services of a foundation repair company become indispensable. With an abundance of firms in the market, the million-dollar question becomes: how does one select the right foundation repair company? Let’s delve into this question, using a blend of economics, law, and scientific reasoning to guide our exploration.

In the realm of economics, the concept of asymmetric information refers to a situation where one party involved in a transaction has more or better information than the other. This commonly leads to an imbalance of power in transactions, which can sometimes cause the transactions to go awry. Selecting a foundation repair company is a prime example of an asymmetric information scenario - the company knows the intricacies of foundation repair, while the consumer may not. To navigate this, one might look to Akerlof's Market for Lemons, a seminal work in information economics which suggests that credence goods - goods whose utility impact is difficult for the consumer to ascertain - tend to be undervalued in the face of information asymmetry. The solution? Seek out information and use it to level the playing field.

Begin by understanding your specific foundation issue. The more you know, the better equipped you are to make an informed decision. Foundation problems can be broadly categorized into settling, upheaval, and lateral movement, each with its unique implications and repair methods. For example, foundation settling, which refers to a foundation sinking into the ground, can be addressed using methods such as slabjacking or piering. The former involves pumping a cement mixture under the slab to raise it, while the latter uses steel posts to lift the slab. Each method has its pros and cons, with slabjacking being more economical and less invasive, but less effective for significant settling. Piering, on the other hand, provides a more long-term solution but is more costly and invasive.

Once you have a rudimentary understanding of your issue, it’s time to start identifying potential firms. This phase involves a judicious application of the Pareto Principle, also known as the 80/20 rule. If you focus your efforts on researching and vetting the top 20% of companies, based on reputation and expertise, you're likely to achieve 80% of your search's potential results. Start by leveraging the internet. Online platforms like Better Business Bureau, HomeAdvisor, and Angie’s List provide ratings and reviews for businesses, proving valuable in shortlisting potential companies.

Next, delve into the legal aspect. Ensure your prospective company is legally compliant, possessing necessary licenses and insurance. Foundation repair is a high-risk job, and any mishaps can lead to legal complications and financial liability. A legitimate company will have liability insurance to protect homeowners in case of any accidents or damages.

Lastly, do not underestimate the power of consultation. Arrange for estimates from your shortlisted companies. This face-to-face interaction provides an opportunity to gauge their professionalism, punctuality, thoroughness, and communication. Most reputable companies offer free estimates, and this consultation phase also allows you to compare prices, methodologies, and warranties.

In conclusion, hiring the right foundation repair company is a task that requires a robust blend of knowledge acquisition, economic reasoning, and legal due diligence. It may seem daunting, but remember, this investment of time and effort is in service of protecting your much larger investment - your home or building. Armed with the right information and the right approach, you can navigate the complexity and ensure your foundation – and by extension, your property – stands on solid ground.

With an abundance of firms in the market, the million-dollar question becomes: how does one select the right foundation repair company?